Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable Rooms
Good Residential Location
Room Cleaning Lack of Warning
Some Dining Confusion
7.2/10
Very good
Rooms
7.8
Location
7.8
Service
7.5
Dining
6.8
Guest reviews
7.2/10
based on 7 reviews
4/5
based on 455 reviews
8.7
8.7/10 based on 7820 reviews
#1 of 14 hotels in Laatzen based on Tripadvisor
Peter
United Kingdom,
April
2024
6.8/10
The hotel is located in a good residential area in Hanover's zone 3, offering comfortable and well-sized rooms with individually adjustable air conditioning and excellent mattresses. The service provided was decent although the lack of prior notice before entering the room for cleaning was a slight inconvenience. The dining experience, despite some confusion during breakfast, was satisfactory. The hotel facilities are adequate for a pleasant stay.
Rooms
8.0
The rooms are well-sized, with a spacious wardrobe, desk area, and comfy chair, providing a comfortable stay.
Service
6.0
The service could be improved with better communication regarding room cleaning schedules.
Location
7.0
The hotel is situated in a good residential area in Hanover's zone 3, ideal for those looking for a quiet stay.
Dining
6.0
The dining experience was decent, although there were some issues during breakfast.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Comfortable Rooms
Room Cleaning Lack of Warning
Florence
United Kingdom,
March
2024
7.6/10
The hotel is conveniently close to the exhibition centre, making it a great rest stop for travelers moving across Germany. The rooms are spacious and well-equipped, but the initial room temperature was uncomfortably hot. The service is friendly and accommodating, with convenient amenities like room service and laundry. The dining options are varied but average, with a decent selection of hot and cold choices. Overall, a good value for a brief stopover or visit to the nearby trade fairs.
Rooms
8.0
The rooms were pretty large with good quality furnishings and individually adjustable air conditioning, but the initial heat when we checked in was a bit uncomfortable.
Service
7.0
The service was pleasant and the staff were friendly and approachable.
Location
9.0
The hotel is very close to the exhibition centre, about 3 minutes by cab or a brisk 20-minute walk, ideal for those visiting the trade fairs.
Dining
7.0
The dining experience offered a wide choice of hot and cold options, but nothing extraordinary.
Facilities
7.0
The facilities are adequate for a short stay, with convenient amenities like room service and laundry available.
Stuart
United Kingdom,
October
2023
8.4/10
My stay at the hotel was wonderful. The rooms are spacious, with a nice bathroom and everything felt new. The hotel has a great swimming pool, jacuzzi, sauna, and gym. The service was friendly and helpful throughout my stay. The location, although not ideal, is conveniently close to the center of Hannover. The dining experience was excellent with a great selection each morning. Overall, a pleasant stay with some minor drawbacks.
Rooms
9.0
The rooms were big, with a nice bathroom and everything felt new.
Service
8.0
The service was lovely and friendly from reception to the cleaners.
Location
7.0
The location is not that ideal but conveniently near the center of Hannover.
Dining
9.0
The dining was excellent every morning with a great selection.
Facilities
9.0
The hotel offers a nice restaurant, swimming pool, jacuzzi, sauna, and gym.
Ted
United Kingdom,
September
2023
7.6/10
I had a pleasant stay at this hotel. The rooms were comfortable, and I enjoyed having at least one English TV channel. However, the musical tables during breakfast were a bit odd. I would recommend this hotel, especially considering the convenience of local shops just a 5-minute walk away.
Rooms
8.0
The rooms were comfortable and had at least one TV channel in English.
Service
7.0
The staff were very friendly and helpful, making our stay pleasant. However, there was a glitch upon check-in, but overall, they understood customer service well.
Location
9.0
The location was convenient, especially if you're going to the fair. It's close to the exhibition area and the Hanover exhibition center.
Dining
6.0
The dining experience was good overall, except for the issue with the food quality. It would have been better if the options were more appealing.
Facilities
8.0
The facilities were modern and well-maintained, providing a comfortable stay overall.
John
United Kingdom,
August
2023
7.2/10
The hotel's convenient location near the exhibition area and within walking distance of the shopping mall makes it a practical choice. The rooms were clean and fine for our short stay, but there were some language barriers with staff. The dining options were average at best.
Rooms
7.0
The rooms were clean and fine for our 3-night stay.
Service
8.0
Although the staff were super friendly and helpful, there were some limitations in being multi lingual in that area.
Location
9.0
The hotel's proximity near the exhibition area and shopping center was convenient for our stay.
Dining
5.0
The dining experience was average at best, with limited options available.
Facilities
The hotel's facilities met our basic needs for a short stay.
Anne
United Kingdom,
April
2023
7.4/10
My stay at the hotel was a bit of a mixed bag. The rooms, though clean and spacious, had some issues like mold in the shower room that left me feeling quite upset as I could only use the bath. On the bright side, they were well-sized with a spacious wardrobe and comfy chair. The service was exceptional and the staff went above and beyond to improve my overall experience by promptly offering another room. The location, while convenient for traveling through Germany and close to the Autobahn, lacked appeal due to the industrial surroundings. The dining experience was delightful with a wide range of choices, and the facilities were satisfactory.
Rooms
7.0
The room was clean and quite spacious, although the mold in the shower room was distressing.
Service
9.0
The service was excellent, and the staff's kindness truly made a difference in my stay.
Location
6.0
The hotel's proximity to the Autobahn is convenient for travelers, but the surrounding industrial area lacks charm.
Dining
8.0
The dining experience was fantastic with plenty of options to choose from.
Facilities
7.0
The hotel offers standard facilities that meet the basic requirements.
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